Singoo CloudSingoo Cloud
24/7 multilingual · answers inbound inquiries

Your AI Sales Agent answers every inbound inquiry

We call it your AI Sales Agent: a done-for-you assistant, trained on your products and run on your own WhatsApp, website and social. It answers, qualifies and quotes every inbound inquiry the moment it lands, 24/7 and in any language, then hands off to your team. You don’t build or operate it; we do.

Your channels, not a platformNever fabricates — traceableHuman handoff on sensitive matters
S
AI Sales Agent
online · replies in any language
AI
ENHi, is the MG-25 in stock? Price for 500 units?09:41
Hi! Yes — the MG-25 is in stock. For 500 units I can share tiered pricing and lead time. Which destination country?09:41
ESMéxico. ¿Y el tiempo de entrega?09:42
¡Perfecto! Para México el tiempo estimado es ~15 días. Le preparo la cotización.09:42
Price & quote → handed to your sales rep, with full context.

What is a done-for-you AI Sales Agent? It’s an AI assistant that Singoo Cloud builds, trains on your products, and runs on your own WhatsApp, website and social — answering, qualifying and quoting inbound buyer inquiries 24/7 in any language, then handing pricing, contracts and sensitive matters to your team. You don’t build or operate it; we deliver and run it for you.

PROVEN ACROSS INDUSTRIESCNC & machineryPackaging & materialsAuto & moto partsHardware & more
Why now

Inbound buyers expect an instant, 24/7, multilingual answer

According to Salesforce, 52% of B2B leads now arrive after business hours, and in 2023 research from MIT/InsideSales found a reply within the first few minutes makes a supplier roughly 21× more likely to qualify the buyer. Buyers reward whoever answers first, so a slow or after-hours reply loses the deal. Always on, the agent catches every inquiry the moment it lands, in the buyer’s language.

52%
of B2B leads arrive after business hours
Salesforce
5 min
response makes you ~21× more likely to qualify a lead
MIT / InsideSales
24/7
multilingual reception — never miss a timezone
more inquiries actively engaged
*design target

Response stats: Salesforce · MIT/InsideSales. Own metrics shown are design targets / illustrative.

The problem

The spec-ready buyer messages at 2am. Who answers?

Today’s inbound buyer already did the research. They want price, MOQ and lead time now, in their language and at their hour. The first supplier to answer well usually wins. A slow or generic reply loses the deal before your team is even awake.

Speed decides it

52% of B2B leads arrive after hours; replying in 5 minutes vs 30 makes you ~21× more likely to qualify the buyer (MIT/InsideSales).

Every language, every timezone

A buyer in Mexico or the Gulf expects a fluent reply in their language, 24/7 — not “we’ll get back to you Monday.”

Generic bots get filtered out

Off-the-shelf chatbots don’t know your products, prices or certifications — so buyers (and AI) discount them and move on.

The reception engine

Watch it handle a real customer inquiry

An autonomous think → act → observe loop with a tool matrix, guardrails and a data flywheel. Press play — or open the full demo.

Sample inquiry Hola, ¿tienen el MG-25? Precio 500?
Input & context

The message + who is asking: history, profile (region/language), funnel stage, tags.

Your knowledge & setup

Your products, pricing, FAQs and cases — plus configured skills, tools and connectors.

Autonomous decision loop
Think · plan
Act · call a tool
Observe · result
Reception goal met? No → loop
Press “Run one inquiry” to watch the loop think, call tools and check itself — step by step.
Tool capability matrix
KnowledgeKnowledge searchPlaybook
Products & stockSearch productsCheck stockFilters
Stores & serviceNearest storeStore list
ConversionBook a visitCapture leadIssue coupon
Guardrails & safety (throughout)No fabrication · traceableAction safety · permissionsStage gatingCall limit
Output check
Reply to the buyer
Data flywheel
Deploy · Operate · Compound

You don’t build it — we deploy, operate and compound it.

Most tools stop at “deploy.” We supply the whole model: build it on your knowledge, run it on your channels, and keep compounding it — in four steps.

Share your knowledge

Products, pricing, FAQs, cases, policies — we turn them into a checklist and fill the gaps together.

We build your agent

Trained on your knowledge and your tone, with guardrails, human handoff and a quality check before it goes live.

It takes over your channels

WhatsApp, your website, social and marketplaces — on your own accounts, no platform lock-in.

It keeps improving

We operate and tune it; every conversation makes your private knowledge more valuable over time.

Who it’s for

If buyers message you, it works for you

It started in the hardest place, cross-language, cross-timezone trade. It works for any team fielding inbound inquiries, in any industry or country.

Manufacturers & exporters

Machinery, parts and materials — technical inquiries answered around the clock.

Importers & distributors

Reorders, stock and logistics questions handled in every market.

B2B brands & wholesalers

Catalog, MOQ and pricing questions — on-brand and in-language.

Retail & showroom

Online reception that invites buyers in, then hands off to your staff.

Service & after-sales

Warranty, returns and support triaged 24/7, escalated when needed.

Any language, any country

From English and Spanish to Arabic and beyond — wherever buyers are.

What it answers

It answers the questions buyers actually ask

From “do you ship to my country?” to price, MOQ, certifications and lead time — the agent answers from your catalog, in the buyer’s language, and escalates anything sensitive to your team.

Discovery

“Do you make it? Ship to me?”

Availability, fit and shipping-to answered the moment a buyer asks — 24/7, in any language.

Qualify

Intent & qualification

Reads buying stage, asks the right follow-ups, and routes real buyers to your team.

Commercials

Price, MOQ & lead time

Quotes from your catalog and terms — only what it can look up, never invented.

Trust

Certifications & compliance

CE, RoHS, ISO and documents answered and traceable to the source in your knowledge.

Specs

Specs, samples & logistics

Technical specs, customization, samples, shipping and duties — handled or escalated.

After-sales

After-sales & your asset

Warranty and reorders handled; every answer compounds into knowledge you own.

Your AI sales agent on WhatsApp and your own channels
Your channels

On your own accounts — no platform lock-in

The agent works where your buyers already are — on accounts you own and control. Move on anytime; your knowledge comes with you.

WhatsAppYour websiteSocial & DMsMarketplacesEmail
Why us

DIY tools vs. done-for-you

DIY AI tools

You build & operate it

  • You wire it up, prompt it, babysit it
  • Generic — doesn’t know your products
  • Often locked to one platform
  • Your data trains their model
Singoo Cloud

We build & run it for you

  • We deliver & operate it end-to-end
  • Trained on your products, your tone
  • Your channels, no lock-in
  • Your data stays your compounding asset
Results

The outcomes we build toward

Representative of real cross-language deployments. Numbers are design targets and illustrative — named references available under NDA.

CNC machine-tool exporter
More inquiries actively engaged

Night-time Spanish and Arabic inquiries answered in minutes — more RFQs reach the sales team by morning.

design target · illustrative
Packaging & materials supplier
~40%
Less manual reply workload

Repetitive spec and MOQ questions handled 24/7, so reps spend their time on live deals.

design target · illustrative
Auto & moto parts brand
24/7
Multilingual coverage

Distributor onboarding and reorder questions self-served in the buyer’s own language.

Client names shown only with consent — today we use anonymized industry examples.

Trust & control

Autonomous — with the guardrails a real business needs

  • Never fabricates — it answers only from your knowledge, and every answer is traceable.
  • Human handoff — pricing edge-cases, complaints and anything sensitive go to your team.
  • Your own accounts — it runs on your WhatsApp, site and social — no platform lock-in.
  • Your data, your asset — conversations stay private and portable, never training a shared model.
Proven where it’s hardest

Built on real trade, across real industries

Shaped by real buyer conversations in cross-language, cross-timezone trade — then re-tuned per industry. If it works here, it works for your market.

Explore by industry: CNC & machinery · Packaging · Auto & moto parts

MultilingualTraceable answersYour private knowledge
The engagement

What you bring — and what we deliver

Done-for-you means your side stays light. You share what you know; we do the building, running and improving.

You bring

Your knowledge & channels

  • Products, pricing logic, FAQs and policies
  • Your channels and accounts — WhatsApp, site, social
  • A point of contact for weekly tuning
We deliver

A working AI sales agent

  • Built, trained and deployed on your knowledge
  • Operated and improved for you, every month
  • Guardrails, human handoff and traceability
  • Your data kept private and portable
How we work together

A delivery partner, not another seat license

We price against a real salesperson — a setup to build your agent, then a monthly run to operate and improve it.

1 · Build

We assemble your knowledge base and stand up your agent with guardrails and a quality gate.

2 · Go live

It takes over your channels; you see it work on your real inquiries before scaling.

3 · Run & improve

We operate and tune it monthly; your knowledge compounds and stays yours.

FAQ

Questions, answered

Straight answers to what suppliers ask before booking a demo.

What is a done-for-you AI Sales Agent?
It is an AI assistant we build, train on your products, and run on your own WhatsApp, website and social — answering, qualifying and quoting inbound buyer inquiries 24/7 in any language, with sensitive matters handed to your team. You don’t build or operate anything; we do.
Is this just a chatbot?
No. It reasons step by step, answers only what it can verify in your knowledge, quotes from your terms, and escalates sensitive matters to a human — and we build and run it for you, not a DIY tool you configure.
Do I need any technical work?
No. You share your product knowledge; we build, deploy and operate the agent for you. It is done-for-you.
Will it make things up?
It only answers what it can look up in your knowledge, keeps answers traceable, and honestly defers when it cannot. Sensitive matters escalate to a human.
Which channels and languages does it cover?
WhatsApp, your website, social and marketplaces — on your own accounts. It detects and replies in the buyer’s language automatically.
How is it priced?
We price against a real salesperson: a one-time build to stand up your agent, then a monthly run to operate and improve it — not a per-seat license. Book a demo for a scope and quote.
How long until it goes live?
We start on one channel first and scope the timeline with you in the demo — it depends on your knowledge and languages, not on a long build.
Does it work with my CRM and tools?
It runs on your channels and hands qualified leads — with full context — to your team; deeper integrations with your CRM or tools are scoped per project.
Is my customer data safe?
Yes. It runs on your own accounts, your knowledge and conversations stay private and portable, and they are never used to train a shared model.
Can customers tell they are talking to an AI?
It replies in your brand voice and can identify itself as an assistant per your policy; either way, sensitive matters are handed to a human, so buyers always reach a person when it counts.
What happens when it can not answer?
It says so honestly rather than guessing, and hands the conversation to your team with full context — it never fabricates an answer or a price.
Who owns the data?
You do. Your knowledge and conversations stay your private, compounding asset — not locked to a platform.
From the blog

Guides worth reading before you decide

Practical, no-fluff answers to what exporters ask about AI Sales Agents — how they work, what they cost, and where a human still steps in.

See your AI sales agent in action

Book a 20-minute demo — we’ll show it handling real inquiries in your language.