Singoo CloudSingoo Cloud
How it works

Not a chatbot. A sales agent that thinks step by step.

For every message, it reasons on the full context, looks things up in your knowledge, decides the next step. It knows when to bring in a human.

What is a done-for-you AI Sales Agent? It’s an AI assistant that Singoo Cloud builds, trains on your products, and runs on your own WhatsApp, website and social. It answers, qualifies and quotes inbound buyer inquiries 24/7 in any language. Sensitive matters go to your team. You don’t build or operate anything; we do.

According to Salesforce, 52% of B2B leads now arrive after business hours. In 2023, research from MIT/InsideSales found that a reply within the first few minutes made a supplier roughly 21× more likely to qualify the buyer. Buyers reward the first to respond. Trained on your products, the agent answers every inquiry the moment it lands, in the buyer’s language, around the clock.

The agent loop

How does it think on every message?

Not a scripted flowchart — a reasoning loop that runs end to end, and knows when to stop and bring in a human.

1

Receive

Any channel, any language — instantly.

2

Understand

Reads intent, stage and what’s really being asked.

3

Look up

Retrieves facts from your products, FAQs and cases.

4

Decide

Plans the next step — answer, follow up, or escalate.

5

Respond

Replies in the buyer’s language, or drafts for your rep.

Answers from your knowledge

Only what it can look up — every answer traceable.

Hands off when it should

Price, contracts and sensitive matters go to your team.

Every turn is captured — your knowledge compounds.
Built to be trusted

Autonomy, with the guardrails a real business needs

Never fabricates

Answers only from your knowledge, and cites where they come from.

Human-in-the-loop

Low-confidence or sensitive moments escalate to your team.

Any language

Follows the buyer’s language automatically — no defaults.

Your data, your asset

Your knowledge and conversations stay private and portable.

Compare

AI Sales Agent vs a generic chatbot vs hiring an SDR

Why done-for-you beats a DIY bot or another headcount for answering inbound buyers.

Generic chatbotHiring an SDRSingoo AI Sales Agent
Knows your products, prices & certsScripted, genericYes, after ramp-upTrained on your catalog
24/7, any languageLimitedOne person, business hoursAlways on, multilingual
Quotes price, MOQ & lead timeNoYesYes — from your terms
Never fabricates · traceableOften guessesVaries by personAnswers only what it can look up
Who builds & runs itYou doYou hire & manageWe do — done-for-you
Your data stays yoursTrains their modelYesPrivate & portable
Everywhere your buyers are

One agent across all your channels

WhatsAppYour websiteSocial & DMsMarketplacesEmail
Any language

Meets every buyer in their own language

It detects and replies in the buyer’s language automatically — one agent, your knowledge, many tongues. A few buyers reach out in:

EnglishEspañolالعربيةPortuguêsFrançaisDeutschРусскийTürkçeहिन्दीBahasaTiếng Việtไทย日本語한국어Italiano+ many more
Your compounding asset

Every conversation makes it sharper — for you

The agent runs on your private knowledge base. The more it works, the more your products, objections and winning answers are captured — a moat that stays in your hands, not locked to a platform.

Security & your data

Is my customer data safe with an AI Sales Agent?

Built so your private know-how never becomes someone else’s advantage.

Private by default

Your knowledge and conversations are yours — never used to train a shared model.

Portable, not locked in

On your own accounts and exportable — move on anytime and take it with you.

Traceable answers

Every answer can be traced back to the source it came from in your knowledge.

Human oversight

You review, correct and approve — sensitive actions always involve a person.

See your AI sales agent in action

Book a 20-minute demo — we’ll show it handling real inquiries in your language.