Singoo CloudSingoo Cloud
How it works

See exactly how the whole system runs

Follow a single buyer inquiry through every layer — from your channel to a polished, on-brand reply, with guardrails and a data flywheel. Then try it live on real questions below.

The reception engine

How a customer inquiry is handled

An autonomous loop that thinks, calls tools and checks itself — press play, or flip on the technical view.

Sample inquiry Hola, ¿tienen el MG-25? Precio 500?
Input & context

The message + who is asking: history, profile (region/language), funnel stage, tags.

Your knowledge & setup

Your products, pricing, FAQs and cases — plus configured skills, tools and connectors.

Autonomous decision loop
Think · plan
Act · call a tool
Observe · result
Reception goal met? No → loop
Press “Run one inquiry” to watch the loop think, call tools and check itself — step by step.
Tool capability matrix
KnowledgeKnowledge searchPlaybook
Products & stockSearch productsCheck stockFilters
Stores & serviceNearest storeStore list
ConversionBook a visitCapture leadIssue coupon
Guardrails & safety (throughout)No fabrication · traceableAction safety · permissionsStage gatingCall limit
Output check
Reply to the buyer
Data flywheel
See it in action

Now throw real buyer questions at it

Pick a buyer and click their questions — watch it answer, hand off, or honestly defer.

S
AI Sales Agent
online · replies in any language
AI
Send it a buyer message:
What it does, live
1
Receive

Any channel, any language.

2
Understand

Reads intent and the real question.

3
Look up

Checks your products, FAQs and cases.

4
Decide

Answer, follow up, or hand off.

5
Respond

Replies in the buyer’s language.

Why it solves the problem

Every step above maps to a reason buyers slip away

The loop isn’t a gimmick — each stage removes a specific way inbound deals are lost today.

Speed decides it

52% of B2B leads arrive after hours; a 5-minute reply makes you ~21× more likely to qualify the buyer (MIT/InsideSales).

Solved by Receive

Every language, every timezone

A buyer in Mexico or the Gulf expects a fluent reply in their language, 24/7 — not “we’ll get back to you Monday.”

Solved by Respond

Generic bots get filtered out

Off-the-shelf chatbots don’t know your products, prices or certifications — so buyers (and AI) discount them.

Solved by Look up
The guardrails you saw

Autonomy, with the limits a real business needs

Never fabricates

Answers only from your knowledge, and can cite where they come from.

Human handoff

Price, contracts and sensitive moments escalate to your team.

Any language

Follows the buyer’s language automatically — no defaults.

Your data, your asset

Runs on your own accounts; your knowledge stays private and portable.

See your AI sales agent in action

Book a 20-minute demo — we’ll show it handling real inquiries in your language.