Singoo CloudSingoo Cloud
cross-border e-commerce

AI Sales Agent for cross-border e-commerce brands

Shoppers and wholesale buyers ask about products, sizing, shipping, order status and returns around the clock. The agent answers instantly, in their language, and routes wholesale leads to your team.

What does an AI Sales Agent do for a cross-border e-commerce or DTC brand? It answers product, sizing, availability, shipping, order-status and return questions on your store, WhatsApp and social, 24/7 and multilingual. It qualifies wholesale and partnership inquiries for your team.

What buyers ask

It answers what cross-border e-commerce buyers actually ask

Product details and sizing?In stock and variants?Shipping and delivery time?Order status and tracking?Returns and exchanges?Wholesale / bulk pricing?Which countries do you ship to?
How it helps

Built for cross-border e-commerce trade

Pre-sale and product Q&A

Answers product, sizing, availability and shipping questions instantly, in the shopper’s language.

Order status and returns

Handles order-status, tracking and return questions and escalates edge cases to your team.

Wholesale and partnerships

Qualifies wholesale and partnership inquiries and routes them to your team.

Cross-border e-commerce FAQ

Can it answer pre-sale product questions?
Yes — it answers product, sizing, availability and shipping questions from your catalog, instantly and in the shopper’s language.
Can it handle order status and returns?
Yes — it answers order-status, tracking and return questions per your policy and escalates edge cases to your team.
Can it qualify wholesale inquiries?
Yes — it recognizes wholesale and partnership intent, gathers details, and routes qualified leads to your team.

See your AI sales agent in action

Book a 20-minute demo — we’ll show it handling real inquiries in your language.