AI Sales Agent FAQ: 100 questions, answered

It is an AI assistant we build, train on your products, and run on your own WhatsApp, website and social — answering, qualifying and quoting inbound inquiries 24/7 in any language, with sensitive matters handed to a human.

No. A scripted chatbot follows fixed rules; your AI Sales Agent reasons step by step over your knowledge, answers only what it can verify, and knows when to bring in a person.

It overlaps but is broader: instead of cold outbound, it focuses on receiving, qualifying and quoting the inbound inquiries you already get, and we run it for you.

We do the building, training, deployment and ongoing operation. You share your product knowledge; you do not configure tools or manage the AI yourself.

Any business that gets inbound inquiries and wants faster, multilingual responses — manufacturers, exporters, importers, distributors and B2B brands.

Inbound buyers arrive at any hour, in many languages, expecting fast answers on price, MOQ and lead time. It answers them the moment they land, so leads do not go cold.

A managed service. We deliver and operate the agent for you, and keep improving it — closer to hiring a capable rep than buying software.

No — it handles the repetitive first-response and qualifying work 24/7, and hands real, qualified buyers to your team with full context so people do the work only people can.

It is trained on your catalog, prices and policies, runs on your own accounts, answers only what it can verify, and we operate it — not a blank tool you configure.

Yes. Book a demo and we will show it handling real inquiries in your language, then scope what it would take for your business.

For each message it reads intent, looks things up in your knowledge, decides the next step — answer, follow up or escalate — and replies in the buyer's language.

Yes. It follows the thread, remembers what was asked, and asks the right follow-ups instead of restarting each message.

You share your catalog, pricing logic, FAQs, cases and policies; we turn them into the knowledge it answers from, and fill gaps together.

We update its knowledge as part of running it — you tell us what changed, and answers stay current.

It answers, qualifies, follows up, drafts quotes from your terms, and routes qualified buyers to your team; anything sensitive goes to a human.

It weighs the buyer's intent and stage against your rules, then picks the next step it is allowed to take — and defers when unsure.

Yes. It uses your tone and rules, and you set what it may say about pricing, MOQ, discounts and sensitive topics.

Yes, within your rules — it can nudge quiet buyers and keep threads warm across time zones, then hand active ones to your team.

It reads the message, replies fast in the buyer's language with what it can verify, gathers missing details, and flags a real buyer for your team.

Yes. As it runs, more of your products, objections and best answers are captured, and we tune it — a private asset that stays yours.

WhatsApp, your website, social and direct messages, and B2B marketplaces — all on your own accounts.

Yes — WhatsApp is a primary channel, running on your own WhatsApp Business account.

Yes. It can answer visitors on your own site and capture qualified leads for your team.

It detects and replies in the buyer's language automatically, across major world languages including English, Spanish, Arabic, Portuguese, French and more.

Yes — no manual switching; it follows whatever language the buyer writes in.

Yes. The same agent, trained on your knowledge, works across your channels consistently.

On your own accounts and channels. You keep control, and you can move on anytime with your knowledge.

Yes, email is a supported channel; we scope exactly which channels to start with in the demo.

It can help handle marketplace inquiries; we confirm the specific platforms and setup with you when scoping.

Yes. On any channel, sensitive or low-confidence moments are routed to your team with full context.

Yes — from your catalog and documentation it answers availability, specs, materials and compatibility, and defers when something is not documented.

Yes, based on the shipping rules and markets you provide.

Yes. It checks your product range and capabilities and answers what it can confirm, flagging custom requests for your team.

Yes — CE, RoHS, ISO and similar, when you provide the documents, with answers traceable to the source.

Yes. It reads buying stage, asks the right questions, and flags real, in-market buyers for your team.

Yes — it captures sample requirements, explains your sample policy, and follows up toward the bulk order.

It answers what you document — lead time, shipping options and basic customs info — and escalates specifics it cannot verify.

Yes. It triages returns, warranty and complaints in the buyer's language and escalates sensitive cases to your team.

Yes — it recognizes reorder intent, confirms details, and can draft the reorder for your team to approve.

It says so honestly rather than guessing, and hands the conversation to your team with context — it never invents an answer.

Yes — it drafts quotes from your own price lists and rules; final sign-off on edge cases goes to your team.

Yes, based on the MOQ rules you provide, per product or customer type.

Yes — it shares lead times from your data and flags anything it cannot confirm for your team.

No. It quotes only from your verified terms; when unsure it asks for details or escalates rather than guessing.

Yes. You set the rules — it can share approved ranges and route anything beyond them to a human.

Yes, when you provide the pricing tiers; it applies them to the buyer's quantity.

It can draft documents like a PI from your templates for your team to review and sign off.

Within your rules it can present approved options and counter-offers; genuine negotiation and exceptions go to your team.

Yes, based on the currencies and terms you support; it uses what you configure.

It follows up politely within your rules and keeps momentum, but hands real deals to your team — no pressure tactics.

We start on one channel first; timing depends on your knowledge and languages, and we scope it with you in the demo.

No. It is done-for-you — you share knowledge and access; we handle setup and operation.

Your product knowledge (catalog, pricing logic, FAQs, policies), access to one channel, and a point of contact for tuning.

We collect your materials, turn them into the knowledge it answers from, review edge cases with you, and keep it updated as you run.

Yes — it runs on your own WhatsApp Business account; we set up the connection with you.

It hands qualified leads with full context to your team; deeper CRM or tool integrations are scoped per project.

No. It runs on the channels and accounts you already use — no lock-in.

Yes — we usually start on one channel, prove it on your real inquiries, then expand.

Mostly sharing knowledge and a short review; we do the heavy lifting, with a light touch on your side.

We operate and tune it monthly, update its knowledge as things change, and review results with you.

It answers only what it can verify in your knowledge and keeps answers traceable; when it cannot verify, it defers instead of guessing.

It says so honestly and hands the conversation to your team with full context — it never fabricates.

Yes. You set rules for pricing, discounts, MOQ and sensitive topics; it stays within them.

For final pricing edge cases, complaints, contracts and anything low-confidence or sensitive.

It quotes only from your verified terms; unclear cases are asked about or escalated, not guessed.

It replies in your brand voice and can identify itself per your policy; either way, a person takes over when it matters.

Answers trace back to your source material, and we review conversations and tune it as part of operating it.

It stays polite, de-escalates within your rules, and hands the case to a human quickly.

We operate and monitor it and fix issues as part of the service; guardrails and human handoff keep sensitive actions with your team.

Yes. You review, correct and approve; your feedback tunes it over time.

Yes. It runs on your own accounts, your data stays private and portable, and it is never used to train a shared model.

You do. Your knowledge and conversations are your private asset — not locked to a platform.

No. Your knowledge and conversations are not used to train a shared or third-party model.

Yes — it is portable; you can move on anytime and take your knowledge with you.

Yes — it operates on your own account under your control, set up with you.

Yes. Your pricing, terms and know-how stay private to your agent and are not shared.

Yes — access and roles are set up with you so the right people see conversations and controls.

We work within your data handling and privacy requirements; specifics are agreed when scoping.

In your private knowledge base for the agent, kept separate and yours — not pooled with other clients.

Yes. We are happy to work under an NDA; raise it when you book a demo.

We price against a real salesperson: a one-time build to stand it up, then a monthly run to operate and improve it — not per seat. Book a demo for a scope and quote.

Neither. It is a build plus a monthly run, priced like a hire rather than a per-seat license.

Because scope varies by your channels, languages and knowledge; we quote after a short demo and scoping.

Instead of a self-serve trial, we run a demo on real inquiries so you see it work before committing.

A simple, delivery-based engagement: we build it, run it monthly, and keep improving it.

Book a demo. We show it working, scope your knowledge and channels, and go live on one channel first.

One agent covers inbound around the clock in many languages, which is hard for a single hire; we size the fit with you in the demo. Figures on this site are illustrative.

Yes — one channel first, proven on your real inquiries, then expand.

Operating the agent, updating its knowledge as things change, monitoring answers, and tuning to improve it.

The demo is a no-obligation conversation; if it is not a fit, there is no pressure to proceed.

With DIY you build, prompt and babysit it yourself; here we build, run and improve it for you on your channels.

A hire works set hours in a few languages and can leave; the agent covers inbound 24/7 in many languages, and the know-how stays yours.

A chatbot follows scripts and often guesses; this reasons over your verified knowledge, quotes from your terms, and escalates to a human.

Those are largely self-serve, outbound-focused tools; ours is done-for-you, focused on receiving and converting your inbound inquiries, multilingual and on your channels.

Yes. It is built for teams that get inbound inquiries but cannot staff 24/7 multilingual response — not only large enterprises.

Any inquiry-driven B2B trade — CNC machinery, packaging and materials, auto and moto parts, hardware, and more.

If your buyers ask about products, specs, prices and lead times, it fits; we tune it to your industry and catalog.

Yes — importers, distributors and B2B brands use it for reorders, stock, logistics and distributor questions.

Not today — it focuses on the inbound inquiries you already get. Proactive outbound is on our roadmap.

We deliver and run it end to end, multilingual, on your channels, priced like a hire — proven in cross-language, cross-timezone trade.