Singoo CloudSingoo Cloud
Inquiry reception

Answer & qualify every inbound inquiry, 24/7

The moment a message lands on any channel, it replies in the buyer’s language. It gauges how serious the buyer is and answers from your products and cases. Hot buyers are flagged to your team, so nothing slips after hours.

What does an AI Sales Agent do for inquiry reception? It is a 24/7 multilingual front desk. It receives new messages on WhatsApp, your website, marketplaces and email in seconds. It judges buyer maturity by funnel stage, asks clarifying questions, and answers from your knowledge base. Every buyer is auto-logged to your CRM. Quotes, lead times, contracts and any low-confidence case go to a human.

What they ask

What inbound buyers actually ask

Is this in stock?Price for 500 units?MOQ and lead time?Do you have CE / ISO?Can I get a sample?Do you ship to my country?
How it runs

From first message to qualified lead

Instant intake

New messages on WhatsApp, your website, marketplaces and email are picked up 24/7, in seconds.

Reply & screen

It replies in the buyer’s language, judges maturity by funnel stage and asks to clarify needs.

Answer from your knowledge

It answers product, FAQ and country-case questions from your knowledge — every answer traceable.

Hand off & auto-log

Quotes, lead times, contracts or low-confidence cases go to a human; every buyer is auto-logged to your CRM.

How it helps

What you get

24/7 multilingual reception

Never miss an after-hours or cross-timezone inquiry again — in any language.

Real-buyer screening

It separates serious buyers from tire-kickers and flags the hot ones to your team.

Auto CRM logging

Every conversation is captured and logged, so no lead and no context is lost.

FAQ

Which channels does it receive inquiries on?
WhatsApp, your website, social DMs, B2B marketplaces and email — all on your own accounts.
How does it screen real buyers?
It reads intent and funnel stage, asks clarifying questions, and scores maturity — then flags hot buyers and hands them to your team.
What does it escalate to a human?
Pricing, lead times, contracts and any low-confidence or sensitive case are escalated to your team, with full context.

According to Salesforce, 52% of B2B leads now arrive after business hours. In 2023, research from MIT/InsideSales found that a reply within the first few minutes made a supplier roughly 21× more likely to qualify the buyer. Buyers reward the first to respond. Trained on your products, the agent answers every inquiry the moment it lands, in the buyer’s language, around the clock.

See your AI sales agent in action

Book a 20-minute demo — we’ll show it handling real inquiries in your language.